24/7 back to base alarm monitoring
When your alarm goes off, an operator at Central Monitoring Services follows the instructions you gave them. At 3 pm and at 3 am.
- Alarm
- 4G + IP
- Operators
- Response
From the alarm to the response
Four stations lie between a sensor in your house and a person who does something about it.
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A sensor trips
A door contact or a motion sensor triggers. The siren sounds and the alarm panel sends its signal straight away.
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The signal leaves the house
With a SafeDial unit it travels over the Telstra 4G network, and your internet connection is the second path. A phone line is not needed.
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An operator picks it up
Central Monitoring Services receives the signal at any hour. The operator opens the instructions you gave them and acts on those.
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Someone responds
The operator rings your keyholders. If you have nominated a patrol company, it is sent to your address.
Central Monitoring Services watches your alarm
Alibaba Security installs and services your alarm system. The monitoring is done by Central Monitoring Services. Andy has used them for more than 20 years and recommends them without hesitation.
- Independent
- The monitoring centre is not affiliated with any patrol company.
- Your choice of patrol
- Name your local patrol company, or ask which one is currently the fastest to attend.
- Your instructions
- The operators monitor your alarm the way you instructed them. You can change those instructions whenever you need to.
- Protected by a password
- A change request without your correct password is ignored.
On the NBN? SafeDial sends the alarm over 4G and IP
Older alarm diallers rang the monitoring centre over the copper phone line. A SafeDial Wireless unit takes over that job. It connects the alarm panel you already have to the monitoring centre without a phone line.
- Two paths. The unit reports over Telstra 4G and over your internet connection, so the link to the monitoring centre is redundant.
- Checked every 4 hours. Integrity polling tells the monitoring centre that the connection is still alive.
- Fits your alarm. SafeDial works with any alarm panel that reports in Contact ID, and with every control room.
- No call charges. Alarm signals no longer cost you a call to a 1300 number. You can cancel the old phone line if you wish.
- Arm it from your phone. The Pocket Secure app arms and disarms your alarm remotely. One app covers home, office and holiday house.
$1 a day for back to base monitoring, incl. GST
That covers the monitoring centre, day and night, also for homes without a landline. A SafeDial 4G unit comes with a managed monthly SIM and service charge on top. Ask Andy for the current figure.
Questions about monitoring
Do I need a phone line for monitoring?
No. A SafeDial unit sends the alarm signal over the Telstra 4G network and over your internet connection. You can cancel the old phone line if you wish.
Can my existing alarm be monitored?
SafeDial works with any alarm panel that reports in Contact ID. Send Andy a photo of your panel by SMS and he tells you whether yours does.
Who comes when my alarm goes off?
You decide that beforehand. The operators ring the keyholders you named. If you want a patrol, you choose the company, or you ask which one is currently the fastest to attend.
How do I change my keyholders or my instructions?
Call Central Monitoring Services on 1300 655 009 and have your password ready. Without the correct password no change is made. Or call Andy on 0414 552 600 and he emails you your current details.
What does monitoring cost?
Back to base monitoring costs $1 a day, incl. GST. A SafeDial 4G unit has a managed monthly SIM and service charge on top.
Get your alarm back to base
Fixed price after an inspection, or after photos by SMS.